Has anyone else noticed Acme quietly changed their refund window? Nobody emailed about it.
Case 08 · Many clients, one method
Every client, one inbox, no tab juggling.
Run a monitor per client, keep the feeds separate, and let the API assemble the reports you currently write by hand.
You hire him. He reads the public internet. You keep the judgement.
- u/brandwatcher·Reddit9m
Has anyone else noticed Acme quietly changed their refund window? Nobody emailed about it.
Complaint
Most of this never enters a dashboard.
An agency watching eight brands is running eight of everything: eight logins, eight exports, eight monthly decks assembled the night before the call. The work that clients actually pay for — the judgement — gets squeezed into whatever time the copy-pasting leaves.
01
A project per client keeps the files from mixing.
02
The report is the judgement. Collecting should not eat the night before the call.
03
Scoped keys mean a client dashboard never sees another client.
Three plays
Ways to turn mentions into work.
One project per client, one key per client
Scoped API keys mean a client-facing dashboard can read one project and nothing else, without you building an access layer.
u/brandwatcher·Reddit9mComplaint5127Let the agent write the first draft of the report
get_mention_analytics returns the totals and the breakdowns; the weekly_digest prompt turns them into prose you edit rather than compose.
@retail_dispatch·X35mThree brands in this category all raised prices the same week. Someone is going to lose customers.
Uncategorized2912Bill the research, not the collecting
Provider cost is reported per mention, so you know what a client account actually costs you before you quote a retainer.
agency_ops·LinkedIn2hWe are still copy-pasting eight brand reports. If the listening lived in one place the deck would write itself.
Feature request1.7K14
Order and method
Track the keyword.Act on the signal.
- 01
Open a file per client.
One project, one monitor group, one API key. The walls are the product.
#
client brand name
- X
- YouTube
- Threads
- 02
We collect across their markets.
The same five sources, the same four-hour round, labelled for that client only.
- 03
The week summarises.
Analytics and MCP give you totals and breakdowns instead of a spreadsheet.
- client A78
- client B64
- client C51
- 04
You keep the judgement.
Edit the draft. Bring the quote. Bill the thinking, not the tab-juggling.
- Draft report
- Flag for human
- Export
For the software that already reads your mail
Hand the reading to an agent.Keep the reply.
MCP and the API are on every plan, including the trial. A webhook can fire when a mention is filed. Nothing replies in your name.
A letter of retainer
How Buaro keeps this brief
“I will not confuse one household with another. Each client is a separate file. That is the entire point of an office.”
- Keep each client in their own project.
- Sweep on the same round for all of them.
- Hand you a week that can be edited, not assembled from screenshots.
Plans
Ten free mentions. Then a ceiling, not a surprise.
Your first 10 mentions are free. You pay for monitors, not a pile of keywords. Hit the cap and collection pauses — it never bills overage.
Solo
$29/mo
billed monthly
One founder, one product, no noise.
- 3 monitors
- 1,000 mentions / month
- X · Reddit · YouTube · LinkedIn · Threads
- AI categories
- Email alerts
- Saved views
- Analytics dashboard
- REST API · MCP · webhooks
- Team members
Team
$99/mo
billed monthly
A team watching itself and its rivals.
- 7 monitors
- 10,000 mentions / month
- X · Reddit · YouTube · LinkedIn · Threads
- AI categories
- Email alerts
- Saved views
- Analytics dashboard
- REST API · MCP · webhooks
- Team members
- 3 workspaces
- Priority scan cadence
Business
$299/mo
billed monthly
Several brands under one roof — white-label when you need it.
- 15 monitors
- 50,000 mentions / month
- X · Reddit · YouTube · LinkedIn · Threads
- AI categories
- Email alerts
- Saved views
- Analytics dashboard
- REST API · MCP · webhooks
- Team members
- 15 workspaces
- Priority scan cadence
- Priority support
- White-label for agencies
API, MCP and webhooks are on every plan, including the free trial. Mention, monitor and machine rate limits still apply. Reaching the cap pauses collection — it never bills overage.
Questions about agency monitoring.
01Can I keep client data separate?
Yes. One project per client, and an API key is bound to a single project. A key issued for one client cannot read another, and a resource in a project the key cannot reach returns not found rather than forbidden.
02Is there a reseller or white-label plan?
Business includes multi-brand coverage and white-label for agencies. Client-facing views keep evolving — we would rather build them with an agency than guess at them.
03What does HerculeRadar monitor?
Public mentions across X, Reddit, YouTube, LinkedIn and Threads for the keywords you put in a monitor: product, brand, competitors, founder name, feature names, or the phrases your customers actually use. Active monitors are swept every four hours.
04Do people need to tag my account?
No. Matching is on the keywords you track, so a conversation can mention the product without ever tagging you.
05What counts as a mention?
A public post, reply, thread or comment that matches a tracked keyword or alias. Duplicates are collapsed so you are not reviewing the same signal twice.
06How do alerts work?
Email, Telegram or a signed webhook when a mention matches a rule you set — category, urgency, source. Nothing is auto-replied.
07Can an AI agent watch this for me?
Yes. MCP and the API are on every plan, including the trial. A webhook can fire on mention.created; the agent reads the rest through MCP with the same permissions as the dashboard.
Other files
Run every client from one method, not eight logins.
- Customer support
- Product feedback
- Testimonials
- Social selling
- Competitor monitoring
- PR monitoring
- Reputation management
- Brand monitoring
- Launches
- Crisis
- Market research