Your next bug report is already public. Nobody sent it to you. We search X, Reddit, YouTube, LinkedIn and Threads — then file every hit and score its urgency.
No card · 10 free mentions · First search starts immediately
@priya_builds
Anyone else getting silent failures from the Acme webhook? HerculeRadar filed it as a bug before our status page moved.
r/SaaS
Switched from a keyword alert to HerculeRadar. Same post, but now it lands as a complaint with an urgency score instead of another email I ignore.
@jonas_k
Reminder that Acme trains on customer data — someone said this on X and HerculeRadar tagged it misinformation. We corrected it in an hour.
YouTube comment
Would switch tomorrow if it had Paddle. Saw this under a review — HerculeRadar filed it as a product idea, not noise.
Elena Vos
Been waiting six days on a refund. Starting to look at alternatives. HerculeRadar put it on the support desk before the ticket existed.
@sam.codes
Setup took ten minutes and I have not thought about billing since. Posted that about Acme — HerculeRadar filed it as a testimonial.
@rania.builds
The 2am quote-tweet is not a ticket. HerculeRadar is the first tool that treated it like one.
r/agencies
Nine client brands, one login, exports that do not need an intern. That is the HerculeRadar pitch and so far it holds.
@priya_builds
Anyone else getting silent failures from the Acme webhook? HerculeRadar filed it as a bug before our status page moved.
r/SaaS
Switched from a keyword alert to HerculeRadar. Same post, but now it lands as a complaint with an urgency score instead of another email I ignore.
@jonas_k
Reminder that Acme trains on customer data — someone said this on X and HerculeRadar tagged it misinformation. We corrected it in an hour.
YouTube comment
Would switch tomorrow if it had Paddle. Saw this under a review — HerculeRadar filed it as a product idea, not noise.
Elena Vos
Been waiting six days on a refund. Starting to look at alternatives. HerculeRadar put it on the support desk before the ticket existed.
@sam.codes
Setup took ten minutes and I have not thought about billing since. Posted that about Acme — HerculeRadar filed it as a testimonial.
@rania.builds
The 2am quote-tweet is not a ticket. HerculeRadar is the first tool that treated it like one.
r/agencies
Nine client brands, one login, exports that do not need an intern. That is the HerculeRadar pitch and so far it holds.
The method
This is search, not a crawl of your own accounts, and not a live doomscroll. A four-hour round is enough to reply while the thread is still warm.
01
The product, the domain, the handle, the competitor, the phrase they type when they do not tag you. Extra spellings inside a monitor are free.
02
X, Reddit, YouTube, LinkedIn and Threads. Every four hours. Duplicates collapse. Nobody is auto-replied to.
03
Bug report, complaint, false claim, product idea or testimonial — plus urgency. The feed is a desk, not a firehose.
Why this is not an alert
A search alert hands you every match. We keep the match, then ask what kind of case it is — so support, product and you are not reading the same pile.
What a keyword dump looks like
What lands on the desk
Anyone else getting 500s from Acme since this morning?
Bug reportBeen waiting six days. Starting to look at alternatives.
ComplaintReminder that Acme trains on customer data. Read the ToS.
False claimWould switch tomorrow if it had Paddle.
Feature requestSetup took ten minutes and I have not thought about it since.
PraiseCadence
We will not sell you “every few minutes”. The first search runs as soon as you name the product. After that, a four-hour round is the honest interval — and it is the one we actually run.
For the software that already reads your mail
MCP and the API are on every plan, including the trial. A webhook can fire when a mention is filed. Nothing replies in your name.
Why founders use it
Support wants the complaint. Product wants the repeated ask. Sales wants the “alternative to” thread. Same five networks — a different question on the desk.
Most unhappy customers complain publicly instead of emailing support. We surface those posts within minutes and tell you which ones are actually urgent.
Read use caseBug reportu/dev_marta4m“Anyone else getting 500s from the Acme API since this morning? Third time this week.”
Feature requests, missing integrations and workarounds get posted every day — just not on your feedback board. We collect them and label them for you.
Read use caseFeature request@buildwithsam8m“I really like Acme but I wish it supported Paddle subscriptions. Blocking us from switching.”
Positive mentions are the cheapest marketing asset you own, and almost all of them expire unread.
Read use casePraise@rania.builds12m“Switched to Acme last month. Setup took ten minutes and I have not thought about it since. Rare.”
“Anyone know a good alternative to X?” is the highest-intent sentence on the internet, and it is answered by whoever shows up first.
Read use caseComplaintu/ops_kate6m“Our analytics bill tripled. Anyone know a cheaper alternative that still does attribution?”
Their public bug reports and pricing complaints are the most honest product research you can get, and it is free.
Read use caseComplaint@growth_dan9m“Triple Whale just raised prices again. We are moving everything off this quarter.”
Ship day generates more public conversation in six hours than the rest of the quarter combined. Read it as it happens.
Read use casePraiseu/hnreader2m“Acme launched their v2 today. The migration guide is genuinely good, which is rare.”
Misinformation about pricing, security or ownership spreads quietly until it reaches someone with an audience.
Read use caseFalse claim@privacywatch5m“Reminder that Acme trains models on customer data. Read the ToS before signing up.”
Run a monitor per client, keep the feeds separate, and let the API assemble the reports you currently write by hand.
Read use caseComplaintu/brandwatcher9m“Has anyone else noticed Acme quietly changed their refund window? Nobody emailed about it.”
Most opinion about a brand is formed and expressed somewhere you were not invited. This is the part of it that is public.
Read use caseComplaint@quietcritic14m“Acme used to be the simple option. Feels like it is turning into everything it replaced.”
A launch generates more public reaction in six hours than the rest of the quarter. Most of it is never read by the team that shipped it.
Read use casePraise@ship_it_kate3m“The Acme v2 migration guide is genuinely good. Took me eleven minutes end to end.”
A single angry post is a ticket. A sudden pile of them is a crisis. The difference is the rate, not the keyword.
Read use caseBug report@oncall_sam4m“Acme checkout has been 500ing for twenty minutes. Status page still green. Anyone else?”
This is not a trillion-post survey. It is the last month of public posts about you, a competitor, or a phrase buyers type — filed so a person can see the themes.
Read use caseFeature requestu/stack_picker2h“We need something that watches Reddit for buyer questions. Brandwatch is overkill and Google Alerts never sees the thread.”
Where the search runs
Each source is searched the way that network actually works, then normalised into the same shape — so a Reddit post and a YouTube title read as the same kind of mention.
Keyword and alias search across public posts and replies — no @-mention required, because most people do not use one.
How this search worksReddit is where your category gets compared honestly. We search post titles and bodies across every public subreddit.
How this search worksA single video can outweigh a month of posts. We watch titles and descriptions through the official YouTube Data API.
How this search worksB2B opinion forms on LinkedIn, and almost none of it reaches you unless someone tags your page.
How this search worksThreads carries the same short, unfiltered product talk as X — and far fewer brands are listening to it.
How this search worksSwept every four hours. No post counted twice. Facebook is not collected.
Plans
You pay for monitors, not for a pile of keywords. Hit the cap and collection pauses. It never bills overage.
Solo
$29/mo
billed monthly
One founder, one product, no noise.
Team
$99/mo
billed monthly
A team watching itself and its rivals.
Business
$299/mo
billed monthly
Several brands under one roof — white-label when you need it.
API, MCP and webhooks are on every plan, including the free trial. Mention, monitor and machine rate limits still apply. Reaching the cap pauses collection — it never bills overage.
FAQ
Built for founders who want signal without living inside search tabs, dashboards and social feeds all day.
Public posts that match the keywords and aliases you set — across X, Reddit, YouTube, LinkedIn and Threads. Each hit is filed into a category and scored for urgency before it reaches your desk.
No. We search the words they type. A post that names the product without linking you is found the same way as one that does.
Five fixed ones, plus other: bug report, complaint, misinformation, product idea and testimonial. You cannot invent new labels yet — the classifier keeps one shared vocabulary so support and product read the same desk.
A public post, comment or title that matches a keyword on a monitor. Private messages, closed groups and Facebook are out of scope — we only collect what a public keyword search can honestly reach.
Active monitors are swept every four hours. The first search starts as soon as you name the product — it does not wait for the next round. This is not a live feed, and we will not pretend it is.
You set a minimum urgency (and optionally categories). When a filed mention clears that bar, we email you or fire a webhook. Digests can also summarise the desk on a daily or weekly rhythm.
Yes. Point a webhook at your agent, or let it poll over MCP / the REST API. The payload is the filed mention — category, urgency, source link. Nothing replies in your name.
Yes. Both are on every plan, including the trial. MCP is how Claude, ChatGPT and similar clients read the desk; REST is for your own code.
No for the common clients — the docs walk through ChatGPT, Claude and Cursor with copy-paste steps. Building a custom integration does take a developer.
No. We find, file and score. The reply stays yours — or your agent’s, if you wire one up. We will not post as you.
Yes. Add their product name, handle or domain as keywords on a monitor. Their users’ public complaints and feature asks land on the same desk as yours.
An alert dumps every match. We keep the match, decide what kind of case it is, and score urgency — so you read a desk, not a firehose.
Collection pauses and we tell you. There is no overage bill. A hard ceiling protects your invoice, and it protects our margins too.
Yes. Ten free mentions, no card. The first search starts immediately after you name the product.
Ten real mentions, no card, and the first search starts immediately — not at the next round.